At Mazneen Clothing, we take great pride in delivering high-quality, stylish, and carefully curated apparel. To maintain product hygiene and quality standards, we follow a strict refund policy.

1. No Refunds

Once an order is placed and delivered, refunds will not be issued under any circumstances.

We request customers to carefully review their order, including size, color, and product details, before completing the purchase.

2. Damaged or Incorrect Products

In the rare event that you receive a damaged, defective, or incorrect product, please contact us within 24 hours of delivery with supporting photos.

While refunds are not provided, we may, at our sole discretion:

  • Offer a replacement, or
  • Provide store credit for eligible cases

3. Customer Responsibility

Customers are responsible for:

  • Providing accurate delivery details
  • Being available to receive the order

Mazneen Clothing is not liable for issues arising due to:

  • Incorrect address or contact details
  • Failed delivery attempts
  • Delayed acceptance of the package

4. Contact Us

For any concerns regarding your order, please reach out to our support team:

📧 Email: info@mazneen.com
📞 Phone: +91 8828001424